Contact Us

You are most welcome to contact us with any parrot related query. Our opening hours are in line with office hours and therefore we are closed bank holidays and weekends, as this is generally when we are moving birds and settling them into their new homes. We are however always available in an emergency. Members should head to the Members’ page to contact their local area manager or area coordinators. You can contact us by:

Phone: 0845 643 1785 (answerphone outside office hours for emergencies).


Or use the form below.

Please note, we have been inundated with donor birds this year, so we are referring all new birds to Problem Parrots, ( We work closely with them, especially in the North, and they reflect many of our principles. Existing Birdline birds continue to be cared for by our members, so contact us as usual if you are experiencing difficulties.

Information on our policies and procedures is available here:

Privacy, Data Use, Membership Terms and Conditions

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